GenM OS • Platform & Tools
GenM OS unifies the tools most businesses run separately—CRM, messaging, automations, reviews, social execution, voice workflows, scheduling, pipelines, payments, and reporting—into one system built to operate inside the AI era.
Every account starts with AI Legacy, then activates additional layers as the business grows. Same operating system—expanded capability.
Activation + foundational OS access
The starting layer that activates your GenM workspace and establishes your system foundation—contacts, communication, pipelines, scheduling, and automation capabilities in one place.
Stronger trust + visibility baseline
A focused layer for businesses tightening their visibility signals and data consistency—so the OS can drive clearer trust, stronger authority, and better downstream performance across channels.
Publishing system inside the OS
A social execution layer that turns business inputs—wins, FAQs, proof, offers—into consistent publishing inside one operating system (planning, scheduling, and operational follow-through).
Call handling + routing + outcomes
A voice execution layer designed to reduce missed opportunities. Calls, routing, intake, and outcomes can be captured and organized inside your GenM records and workflows.
Operating system implementation layer
The full-stack layer where GenM is configured as the primary operating system—connecting offers, pipelines, calendars, automations, communication flows, payments, and reporting into one coherent execution model.
These are core tools inside GenM OS—designed to replace fragmented logins with a single operating environment.
Centralize contacts, activity history, and relationship context—so communication and automation operate from one source of truth.
Consolidate conversations across channels and keep the complete message history tied to the contact record.
Automate follow-up, operational handoffs, reminders, and process steps—built to run inside rules you control.
Manage review requests, responses, and reputation loops in one place—connected to your contacts and follow-up logic.
Run appointment scheduling with reminders and automation—so bookings trigger the next steps automatically.
Track deals, stages, and operational progress with workflows that move the business forward without manual chasing.
Collect payments and generate invoices inside the OS—connected to records, pipelines, and automation triggers.
Visibility into activity and outcomes—so operators can make decisions and improve execution without guesswork.
Capture structured inputs that fuel automations and routing—so the OS can execute with clarity.
GenM Online is a Software Company (SaaS). This page describes OS layers and tools available inside GenM. No marketing retainers. No agency contracts. One operating system—run by the operator.