Privacy and Security Policy

At GenM Online—a brand of Generational Marketing operated by KBM Consulting, LLC—your privacy and data security are our highest priorities. This policy outlines how we protect your information and maintain strict security standards.

1. Privacy Commitment

We collect only the data necessary to deliver and improve our services, always respecting your rights and choices. Your personal information is never sold and only shared with trusted partners as required to provide our platform.

2. Data Security Measures

We implement industry-leading security practices, including:

  • Encryption of data at rest and in transit using SSL/TLS protocols
  • Secure, SOC 2 Type II compliant hosting infrastructure via GoHighLevel
  • Regular security audits and vulnerability assessments
  • Strict access controls and multi-factor authentication for staff
  • Continuous monitoring and incident response plans

3. Data Access and Control

You have full control over your personal information. You can update, export, or request deletion of your data by contacting us at info@genm.online.

4. Third-Party Security

We partner with trusted providers who meet rigorous security standards. Our main service partners include:

  • GoHighLevel – CRM and marketing automation platform
  • Stripe – Payment processing with PCI compliance
  • Cloudflare – Network security and DDoS protection
  • Google Workspace – Secure communications and collaboration

5. Compliance and Legal Obligations

We comply with all applicable data protection laws, including GDPR and CCPA where relevant, and cooperate with legal authorities when required.

6. Incident Response

In the unlikely event of a data breach, we will notify affected users promptly and take all necessary steps to mitigate the impact.

7. Updates to This Policy

We may update this Privacy and Security Policy occasionally. Changes will be posted here with a revised effective date.

8. Contact Us

For questions or requests related to your privacy or data security, please reach out:

KBM Consulting, LLC
DBA: GenM Online / Generational Marketing
Email: info@genm.online

This Privacy and Security Policy applies to all users of the GenM Online platform and services offered through genm.online.