Privacy and Security Policy

At GenM Online, your privacy and data security are core to how our platform is designed and operated. This policy explains how information is collected, used, and protected when you access or use the GenM Online software and services.

1. Privacy Commitment

We collect only the information necessary to provide, operate, and improve the GenM Online platform. Your personal information is never sold. Data is shared only with trusted service providers when required to deliver platform functionality.

2. Data Security Measures

GenM Online applies industry-standard security practices designed to protect user data, including:

  • Encryption of data in transit using SSL/TLS protocols
  • Secure cloud infrastructure provided by established platform partners
  • Role-based access controls and authentication safeguards
  • Ongoing monitoring for unauthorized access or misuse

3. Data Access and User Control

Users retain control over their information. You may request access, correction, export, or deletion of your data by contacting info@genm.online.

4. Third-Party Services

GenM Online integrates with third-party services to provide core functionality. These providers operate under their own privacy and security standards. Key partners may include:

  • GoHighLevel – CRM and automation infrastructure
  • Stripe – Payment processing and billing
  • Cloudflare – Network security and performance
  • Google Workspace – Internal communications and support operations

5. Regulatory Considerations

Where applicable, GenM Online aligns its data handling practices with relevant privacy regulations such as GDPR and CCPA. Users may exercise their rights as provided under applicable law.

6. Incident Response

In the event of a confirmed data security incident impacting user information, GenM Online will take appropriate mitigation steps and provide notice as required by law.

7. Policy Updates

This Privacy and Security Policy may be updated periodically. Revisions will be posted on this page with an updated effective date.

8. Contact Information

For privacy or security questions, contact:

KBM Consulting, LLC
Operator of the GenM Online platform
Email: info@genm.online

This policy applies to all users of the GenM Online software and services available at genm.online.